MacFixIt is a website for troubleshooting news and information about the Apple products. It began in March 1996. At first, it was called The Sad Macs Update Site and was designed primarily to be an online update to my book, Sad Macs, Bombs and Other Disasters. On October 10, 1996, the link to the book was broken and MacFixit was born.
On July 15, 2002, I stepped down as editor of MacFixIt. I no longer have any association with the site.
A column I wrote about 10th anniversary of MacFixIt [Ten Good Years, March 2006] provides much more history of the site, including screenshots of how the site's home page looked in its early days.
In March 2014, CNET dropped the MacFixIt name from its site, ending an 18 year run.
From October 2003 to August 2009, after having stepped down as editor, I wrote a monthly column for MacFixIt, titled mac.column.ted. Each column focused on some current issue in the Mac universe, most often with troubleshooting but also veering off into other directions. You can see a partial list of these columns via this MacFixIt link.
My final column [The Demise of Troubleshooters?, August 2009] included a personal farewell to the site.
Reviews and Awards
MacFixIt has been recognized as one of the best Mac sites on the web, receiving critical acclaim from sources as prominent and varied as U.S. News & World Report, the New York Times, the Washington Post and Yahoo! Internet Life - as well as virtually all Apple media. Here is just a brief sampling of the recognition MacFixit has received:
PC Magazine listed MacFixIt as one of its Top 100 Web Sites in 2004.
Yahoo! Internet Life cited MacFixIt as one of its Best of the Best Sites for 1998.
Macworld named MacFixIt as the Best Troubleshooting Site on the Web.
MacFixIt makes the news
They say no publicity is bad publicity. Maybe so, but back in December 2001 MacFixIt cut it close when it found itself at the center of a controversy. The site had posted information about how to convert an OS X 10.1 Update CD into a full Install CD. We had intended it as advice on how to solve a reinstall hassle. Apple did not see it the same way, and sent us a "cease and desist" letter. This made more news than we ever imagined - with coverage in the New York Times, Wired and numerous other sources.